Eóghan McLaughlin

Technical Analyst

Belfast, Northern Ireland

Professional Summary

Results-driven Technical Analyst and Full-Stack Developer with a proven track record at Energia Group, specializing in Salesforce architecture, enterprise automation, and systems security. Adept at refactoring critical technical debt to optimize system performance at scale. Expert at bridging the gap between deep-code development (Apex, Python) and robust infrastructure engineering (TCP/SSL). A proactive problem-solver who architects secure, highly available cloud models and automates high-friction workflows to drive operational excellence.

Skills & Technologies

Salesforce Stack

Apex (Triggers & Classes)Lightning Flows & UIVisualforceJavaScriptSOQLData LoaderSalesforce Security ModelsConga

Development & Scripting

Python (Automation/Scraping)SQLJavaShell Scripting (Bash/PowerShell)RustTypeScriptPHP

Frameworks & Web

Vue.jsNode.jsDjangoTailwind CSSHTMXREST APIs

Infrastructure & DevOps

CI/CDGitJira AdministrationSSL/TLS HardeningETL Server ManagementOn-Prem/Cloud Backup Solutions

Data & Analytics

PostgreSQLMySQLMongoDBPower BIQlik View/SenseAdobe Campaign Classic 7

Professional Experience

Technical Analyst

Sept 2024 – Present

Energia GroupBelfast, UK

Architectural Refactoring: Eliminated significant technical debt by optimizing recursive Apex and Flow patterns. Reduced DML overhead, ensuring strict compliance with Salesforce governor limits, and dramatically improved UI responsiveness for 90+ enterprise users.
Full-Stack Implementation: Architected and delivered 50+ business-critical Change Requests (CRs) using Apex, Visualforce, and JavaScript to automate intricate logic across complex, high-volume data models.
Intelligence Scans & Audits: Conducted deep intelligence scans and comprehensive configuration audits of our core Salesforce environment. Promptly mapped, risk-assessed, and fully remediated all high and medium-severity security vulnerabilities and code standard issues within a tight one-week window.
Lightning UI Compatibility: Assessed legacy Salesforce Classic org compatibility ahead of Lightning deployment. Re-engineered core business logic linked to rigid Classic patterns and Visualforce pages to offer fluid interoperability across layouts, decoupling presentation from server processes using custom metadata configurations to accommodate user onboarding curves.
High-Volume Support: Managed a high-velocity support queue, successfully diagnosing and resolving ~800 technical requests per month while consistently exceeding strict internal SLAs.
Disaster Recovery Strategy: Engineered a robust Hybrid Cloud & On-Premise Backup Architecture featuring advanced encryption and zero-trust access controls, effectively mitigating organizational financial and reputational risk.
Network Troubleshooting: Diagnosed critical, intermittent ETL failures by tracing packet checksum errors to an intercepting proxy. Directed technical war rooms with Managed IT Services (MITS) to permanently resolve TCP reset bottlenecks.
Security Hardening: Directed the deployment and enforcement of SSL/TLS certificate protocols for On-Premise Jira servers, establishing secure, enterprise-grade HTTPS communication channels.
Bespoke Tooling: Engineered custom Python scripts to fully automate the lifecycle management of .docx Conga templates and programmatically enforced rolling 30-day retention policies for server backups.
Team Leadership: Provided technical mentorship to peers in Python, SQL, and Shell scripting, enabling the team to autonomously automate operations across Adobe Campaign Classic and Qlik data ecosystems.
Cross-Functional Impact: Consulted on site-wide operational safety, designing infographics and coordinating health & safety training, first aid training, walkie-talkie pilot introductions, and fire warden duties to uphold compliance.

SalesforceApexLightning UIVisualforcePythonSQLShellSSL/TLSJira

BCC & FIT Technology Employment Academy Student

Jan 2024 – Aug 2024

Energia GroupBelfast, UK

Data Engineering: Engineered a high-performance Python/SQLite3 command-line utility to rapidly scrape, parse, and filter large-scale web data.
Rapid Delivery: Successfully launched a functional MVP within an aggressive 4-day sprint, guaranteeing 95% data integrity while operating under strict time and resource constraints.

PythonSQLite3Web Scraping

Education

BSc. Computing & IT

2017 – 2022

Open University

Specialisms:

Software EngineeringData StructuresAlgorithmsNetwork Security

Python & Linux Scripting (Level 3)

2024

Fastrack Into I.T. (FIT)

Additional Information & Interests

Volunteering: Action Mental Health & The Woodland Trust (Therapeutic nature interventions).
Technical Interests: IoT hardware tinkering, vehicle mechanics, and electrical maintenance.
Certifications: Full UK Driving Licence.